Read and send messages to your broker

Open a brokerage conversation, review its context, and send a reply.

  1. 1

    Open Messages

    Choose Brokerage → Messages. Select a conversation when one is available.

    Broker conversations appear here when there are messages for the account.

    Broker conversations appear here when there are messages for the account.

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    Open Messages in DNX Manage
  2. 2

    Read the history

    Check the broker and domain context, then read the conversation. Your own messages are identified as You.

  3. 3

    Write and send a reply

    Enter the reply in Write a message to your broker… and click Send message. Check that it appears in the conversation. If sending fails, review the error and existing messages before retrying.

What happens next

The reply becomes part of the broker conversation. Use Submissions for formal pricing responses and Agreements for documents.

Need a little more help?

No messages are listed

There is no broker conversation to display yet. Check your brokerage submission status.

Need help with your account?

Contact DNX