Read and reply to domain inquiries

Find buyer inquiries, continue a conversation, and organize its status.

  1. 1

    Open the inbox

    Choose Selling → Inquiries. Start with Needs reply, or search by name, email, or domain.

    The Status menu separates conversations needing a reply from other states.

    The Status menu separates conversations needing a reply from other states.

    Open full-size image ↗
    Open the inbox in DNX Manage
  2. 2

    Choose a status

    Open Status to choose Needs reply, Ongoing, Sold, Closed, Unverified, or Spam. Use Refresh inquiries for the latest list. If no inquiries are shown, check a different status or clear the search.

  3. 3

    Read the conversation

    Select an inquiry to see the domain, sender, messages, and status. On smaller screens, Back to inquiries returns to the list.

  4. 4

    Send a reply

    Write your response in the reply box and click Send reply. Review the recipient before sending. The conversation should show the sent message; if an error appears, check it before retrying. A closed item may offer Reopen and reply.

  5. 5

    Update the status

    Use Close when the conversation is finished, or Reopen when it should continue. The actions menu offers Mark as spam or Mark as not spam. Use Mark as sold only when the domain has actually been sold.

What happens next

Replies and status changes appear in the inquiry workspace. Closing an inquiry is an inbox action; it does not complete a domain sale or transfer.

Need a little more help?

No inquiries appear

Check the status and search filters. An empty account will not have a conversation to open yet.

Need help with your account?

Contact DNX